Overview
Wind River Rehabilitation and Wellness, located in Riverton, Wyoming, provides a continuum of care that bridges the gap from hospital to home. The facility offers both short-term rehabilitation and long-term care, ensuring that residents receive the necessary support to meet their healthcare needs.
Services & Support
The center is equipped to meet a variety of care needs, including 24-hour skilled nursing, rehabilitation therapy, post-acute care, long-term care, respite stays, and hospice programs. The staff is dedicated to providing compassionate and exceptional service, with a focus on creating a warm and welcoming environment.
Care Approach & Staff
Residents and families have noted that the staff at Wind River Rehabilitation and Wellness is friendly and caring. Many reviews highlight the positive interactions with certified nursing assistants (CNAs) and nurses who are attentive and willing to help. However, there have been concerns regarding communication and professionalism among some staff members, particularly in relation to medical care and responsiveness.
Who They Serve
Wind River Rehabilitation and Wellness serves individuals in need of rehabilitation after illness or surgery, as well as those requiring long-term skilled nursing care. The facility aims to support residents in regaining their quality of life and independence.
Levels of Care
The facility offers a range of care options, including skilled nursing, rehabilitation, hospice care, and respite care. This comprehensive approach allows for tailored care plans that address the unique needs of each resident.
Dining & Activities
Residents can expect engaging activities and personalized meal choices designed to enhance their quality of life. The facility emphasizes a supportive environment where residents can stay connected and engaged with the community.
Location & Access
Nestled in a quiet residential neighborhood in Riverton, WY, Wind River Rehabilitation and Wellness is conveniently located near acute hospitals, shops, restaurants, and cultural events, making it accessible for families and visitors.
What Families Say
Many families express appreciation for the caring staff and the overall environment of the facility. Positive reviews highlight the exceptional rehabilitation services and the dedication of the team in providing quality care. However, some families have voiced concerns regarding specific aspects of communication and medical care that need improvement.
Room for Improvement
While many staff members are praised for their kindness and professionalism, there are reports of inconsistent experiences with communication and care protocols. Some families have expressed dissatisfaction with the responsiveness of the management and the handling of medical issues, indicating a need for better coordination among staff.
Summary
Wind River Rehabilitation and Wellness offers a supportive environment for individuals requiring rehabilitation and long-term care. With a commitment to compassionate service, the facility strives to meet the diverse needs of its residents while fostering a sense of community. Families considering this facility may appreciate the positive staff interactions, but should also be aware of potential communication challenges.
