Overview
Humble Horizon Home Health & Hospice, located in Cheyenne, Wyoming, is a veteran-owned company that has been providing home health care services since February 2018. The agency aims to support clients in maintaining their independence in the comfort of their homes, offering a range of medical and non-medical services designed to enhance their quality of life.
Services & Support
Humble Horizon offers a variety of services tailored to meet the needs of their clients. Medical services include post-surgery care, medication management, wound care, and support for long-term illnesses such as dementia and Alzheimer’s. Non-medical services encompass assistance with daily chores, light housekeeping, meal preparation, grooming, and bathing. Additionally, the agency provides companionship services for those seeking social interaction, as well as respite care to give family caregivers a break.
Care Approach & Staff
The agency emphasizes a compassionate approach to care, with staff members trained to provide both medical and emotional support. However, reviews indicate a mixed experience regarding staff professionalism and accountability. Some former employees have raised concerns about disorganization and a lack of adequate training, suggesting that these issues may affect the level of care provided to patients.
Who They Serve
Humble Horizon serves a diverse clientele, including individuals recovering from surgery, those with chronic illnesses, and seniors needing assistance with daily activities. The agency aims to cater to both medical and non-medical needs, ensuring that clients receive comprehensive support.
What Families Say
Feedback from families is varied. While some clients report positive experiences, highlighting the professionalism and caring nature of the staff, others express serious concerns about the quality of care, staff organization, and accountability. Several reviews caution potential clients to consider these issues when seeking services for their loved ones.
Room for Improvement
A recurring theme in reviews is the concern over staff professionalism and the organization’s ability to maintain consistent quality of care. Some families noted instances of disorganization and unprofessional behavior among staff members, which may impact the overall experience for clients.
Summary
Humble Horizon Home Health & Hospice offers a range of services to support individuals in their homes, focusing on both medical and companionship needs. While some families have had positive experiences, significant concerns about staff professionalism and organizational issues have been raised. Families considering this agency should weigh these factors carefully in their decision-making process.
