Overview
Pointe Frontier, located in Cheyenne, Wyoming, provides a rewarding assisted living and independent living experience for seniors. The community focuses on a resort-style atmosphere, where professional associates strive to meet resident interests and needs. With a commitment to creating a vibrant lifestyle, Pointe Frontier is part of a continuum-of-care campus, offering various services including skilled nursing and rehabilitation, ensuring residents receive comprehensive care as their needs evolve.
Services & Support
Pointe Frontier offers a range of services designed to promote a fulfilling lifestyle for seniors. Residents can access assisted living and independent living options, as well as skilled nursing and rehabilitation services. The community emphasizes a supportive environment where staff members are dedicated to treating residents like family. Many reviews highlight the compassionate care provided by the staff, contributing to a sense of belonging and community among residents.
Care Approach & Staff
The staff at Pointe Frontier are often described as wonderful, competent, and compassionate, with many residents feeling that they are treated like family. The community’s management has been noted for its professionalism and commitment to maintaining a clean and welcoming environment. However, some concerns have been raised regarding issues such as maintenance delays and communication from management, indicating areas for improvement.
Who They Serve
Pointe Frontier serves a diverse group of seniors, including veterans and retirees, who are looking for a supportive community. Many residents appreciate the friendly atmosphere and the range of activities available, which fosters a close-knit community feel. Family members often express satisfaction with the care their loved ones receive, noting the positive interactions between staff and residents.
Living Options & Amenities
The community offers a variety of living options, including assisted living and independent living units. Residents enjoy a range of amenities, including dining options and activities designed to engage and entertain. While many reviews praise the community’s atmosphere, some residents have raised concerns about the quality of food and issues related to cleanliness in certain areas.
What Families Say
Families often express gratitude for the care their loved ones receive at Pointe Frontier. Many reviews highlight the positive experiences residents have, with comments about the warm and welcoming environment. However, there are also critical voices regarding issues such as theft of personal belongings and concerns about maintenance, which families feel could be addressed more effectively.
Room for Improvement
While Pointe Frontier has many positive attributes, there are areas noted for improvement. Some residents have reported issues with maintenance response times and the quality of food served in the dining area. Additionally, concerns about theft of personal items among residents have been raised, indicating a need for enhanced security measures.
Summary
Pointe Frontier in Cheyenne, Wyoming, offers a supportive community for seniors seeking assisted and independent living. With a focus on compassionate care and a vibrant lifestyle, many families appreciate the dedication of the staff and the sense of community. While there are some areas needing attention, such as maintenance and food quality, the overall sentiment reflects a commitment to providing a rewarding living experience for residents.
