Overview
Shepherd of the Valley Rehabilitation and Wellness, located in Casper, Wyoming, is dedicated to providing a variety of care options including skilled nursing, rehabilitation therapy, hospice care, and long-term care. This facility aims to create a peaceful environment conducive to recovery and well-being, supporting residents through their unique health challenges.
Services & Support
The facility offers comprehensive care services, including 24-hour skilled nursing, post-acute care, rehabilitation, respite stays, and hospice programs. Residents can expect personalized therapy programs designed to restore mobility and independence, catering to individuals recovering from illness, injury, or surgery.
Care Approach & Staff
Shepherd of the Valley emphasizes a patient-centered approach, aiming to make residents feel at home. Many reviews highlight the kindness and efficiency of the staff, who are noted for their dedication to resident comfort and care. However, some feedback indicates that the facility may be understaffed, which can lead to delays in care and assistance.
Who They Serve
The facility caters to a diverse group of residents, including those recovering from amputations and other serious health conditions. Families have expressed a mix of satisfaction and concern regarding the care provided, particularly in the context of communication and responsiveness to residents’ needs.
Levels of Care
Shepherd of the Valley provides various levels of care tailored to individual needs, including short-term rehabilitation and long-term skilled nursing care. The facility also offers specialized services for veterans and those requiring hospice care.
Living Options & Amenities
The facility is designed to foster a home-like atmosphere, with clean rooms and a range of activities aimed at keeping residents engaged. Dining options are also highlighted positively, contributing to an overall comfortable living experience.
What Families Say
Reviews reflect a range of experiences. Some families appreciate the quality of care and the positive environment, while others express concerns about staffing levels and communication regarding resident care. A few reviews point out that the facility’s management may need to address issues related to care consistency and responsiveness.
Room for Improvement
Several reviews suggest that the facility could benefit from increased staffing to better meet the needs of residents. Concerns about communication and care transitions have also been noted, indicating a need for clearer updates and support for families.
Summary
Shepherd of the Valley Rehabilitation and Wellness offers a variety of care services in a supportive environment. While many residents and families report positive experiences with staff and care quality, there are notable concerns regarding staffing levels and communication. Families considering this facility may want to weigh these factors in their decision-making process.
