Overview
Heritage House Senior Apartments-2 bedroom, located in West Allis, Wisconsin, is an established senior community designed to foster a sense of belonging among its residents. The facility features a welcoming 3-story atrium and is conveniently situated near shops, restaurants, and services, making it an attractive option for independent living.
Services & Support
Heritage House offers a variety of services aimed at enhancing the quality of life for its residents. The community provides transportation services through the Department on Aging, which aids in accessibility to local amenities. Additionally, the social calendar is filled with events that encourage interaction and engagement among residents, helping to reduce feelings of isolation.
Care Approach & Staff
The management team, including the property manager and assistant property manager, has been noted for their kindness and professionalism. They are recognized for their willingness to assist residents and answer questions about housing programs. Reviews indicate that the staff strives to maintain a clean and organized environment, contributing to a positive living experience.
Who They Serve
Heritage House primarily serves seniors seeking independent living options. The community is designed for those who desire a supportive environment with access to various amenities and social activities.
Living Options & Amenities
The apartments at Heritage House are spacious and well-maintained, providing ample storage and comfort for residents. Common areas include places for reading, movie viewing, and socializing, which are enhanced by natural light from the atrium. While some residents appreciate the layout and cleanliness, there have been mentions of certain maintenance issues that need addressing.
Dining & Activities
Residents can enjoy a range of activities organized by the community, fostering connections among neighbors. The facility celebrates seasonal decorations, contributing to a vibrant atmosphere. There are also options for accessing food resources, such as a senior stock box for those who qualify.
Room for Improvement
While many residents have positive experiences, there have been concerns regarding communication from the office staff, particularly regarding inquiries about residency availability. Additionally, some maintenance issues have been reported, which may need attention to ensure a consistently positive living environment.
Summary
Heritage House Senior Apartments-2 bedroom offers a supportive and engaging community for seniors in West Allis, Wisconsin. With a focus on independent living, the facility provides essential services, a friendly staff, and a variety of activities to promote social interaction. While there are areas for improvement, many residents appreciate the overall atmosphere and the sense of community fostered within the apartments.


