Overview
Right at Home, located in West Allis, Wisconsin, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a variety of services, including companionship, hygiene support, respite care, and physical assistance, enabling loved ones to live independently at home. The organization is committed to creating custom care plans tailored to individual needs, ensuring the best possible care.
Services & Support
Right at Home offers 24/7 service, providing care during holidays, weekends, evenings, and overnight. Their caregivers are trained to assist with daily activities and provide emotional support, which is crucial for clients transitioning from hospital stays or adjusting to new living arrangements. Families have noted the responsiveness and willingness of caregivers to adapt to their loved ones’ needs, contributing to a smoother recovery process at home.
Care Approach & Staff
The staff at Right at Home is frequently described as compassionate and professional. Families appreciate the personalized approach taken by the owner, who actively engages with clients and their families to address concerns and ensure that care is tailored to their specific situations. Communication is a strongpoint, with caregivers and schedulers providing timely updates and support, which helps families feel informed and involved in the care process.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities who require assistance to maintain their independence at home. Their services are particularly beneficial for those transitioning from hospital care or adjusting to different levels of assistance, ensuring they receive continuous support from familiar faces.
What Families Say
Families have shared positive experiences with Right at Home, highlighting the dedication of caregivers who go above and beyond in their roles. One family noted that a caregiver saved a client’s life by responding quickly to an emergency situation. Overall, families express gratitude for the kindness and professionalism of the staff, which has made a challenging time more manageable.
Room for Improvement
While many families have expressed satisfaction with the services provided, there have been mentions of occasional bumps in the road regarding caregiver matching. Finding the right fit can be a sensitive and emotional process, and some families experienced challenges during this transition.
Summary
Right at Home in West Allis, Wisconsin, is dedicated to providing quality in-home care tailored to the unique needs of seniors and adults with disabilities. Their compassionate caregivers and strong communication practices have earned them positive feedback from families, making them a reliable choice for those seeking support at home.
