Overview
HarmonyCares Home Health, located in West Allis, Wisconsin, is a CHAP accredited home health agency that has been providing skilled nursing and therapy services since 2005. The agency is dedicated to promoting exceptional patient outcomes through compassionate care, aiming to deliver innovative and dependable services to the aging population in the comfort of their homes.
Services & Support
HarmonyCares Home Health offers a range of services, including skilled nursing, physical therapy (PT), and occupational therapy (OT). Families have noted the agency’s ability to provide additional support as needed, which enhances the overall care experience. The staff is frequently described as kind, compassionate, and professional, contributing to a supportive environment for patients.
Care Approach & Staff
The care approach at HarmonyCares Home Health emphasizes compassion and professionalism. Reviewers have highlighted the commitment of the nursing staff, noting their knowledge and dependability. One family described their experience with a registered nurse as exceptional, appreciating her ability to provide high-quality care while maintaining a positive atmosphere. However, there have been concerns regarding management practices, with some reviews indicating issues with professionalism and favoritism among staff.
Who They Serve
HarmonyCares Home Health primarily serves older adults who require skilled nursing and therapy services in their homes. The agency focuses on creating an environment that allows these individuals to age in place comfortably and safely.
Room for Improvement
While many families have had positive experiences with the care provided, there have been mentions of management issues, including concerns about staff treatment and professionalism. These factors may impact the overall work environment and, consequently, the quality of care.
Summary
Overall, HarmonyCares Home Health is recognized for its compassionate nursing care and commitment to patient-centered services. While the agency has received positive feedback for its skilled nursing and therapy offerings, attention to management practices could enhance the experience for both staff and clients. Families seeking home health care services may find valuable support and care through this agency.
