Overview
Platinum Communities, located in West Allis, Wisconsin, provides compassionate long-term care for seniors. With a mission centered on dignity, compassion, service, and empathy, the community aims to create a welcoming environment where residents can live life on their own terms.
Services & Support
Platinum Communities offers a range of supportive care options tailored to meet the unique needs of each resident. The facility emphasizes family involvement and aims to create a sense of home for both residents and their loved ones.
Care Approach & Staff
The dedicated team at Platinum Communities is committed to delivering personalized care and support. Many reviews highlight the teamwork among staff members, noting that employees often come together to create a positive environment for residents. However, some feedback indicates concerns regarding management availability, particularly during staff absences.
Who They Serve
Platinum Communities serves seniors requiring assisted living services, focusing on providing individualized care that respects each resident’s preferences and needs.
Dining & Activities
The community offers engaging activities and social outings designed to promote wellness and foster connections among residents. Reviews suggest that these activities contribute to a vibrant community atmosphere.
Room for Improvement
While many residents appreciate the supportive staff, there have been reports of issues such as management challenges and concerns about cleanliness, including pest control. Some families have expressed dissatisfaction with the response to care coordination during staff shortages.
Summary
In summary, Platinum Communities in West Allis, Wisconsin, strives to provide a caring and supportive environment for seniors. While the commitment to personalized care is evident, feedback indicates that there are areas for improvement, particularly regarding management and operational consistency. Families considering this facility should weigh these factors carefully.
