Overview
Twin Ports Health Services, located in Superior, Wisconsin, has been serving the community since 1973, with a focus on providing compassionate care for veterans and residents in need of memory care. The facility is committed to supporting its residents and the community, actively participating in local organizations such as the Superior Chamber of Commerce and the Alzheimer’s Association.
Services & Support
Twin Ports Health Services offers a range of services, including assisted living, memory care, and rehabilitation. The facility provides in-house lab testing capabilities and psychiatric consultations, ensuring that residents receive comprehensive care tailored to their needs. The staff is dedicated to maintaining the health and well-being of all residents, with at least one physician, nurse practitioner, or physician’s assistant present three or more days a week.
Care Approach & Staff
The care team at Twin Ports Health Services is noted for its dedication and compassion. Staff members emphasize building meaningful relationships with residents and supporting each other as a cohesive team. Reviews highlight the positive environment fostered by the staff, with many expressing gratitude for the supportive atmosphere that exists within the facility.
Who They Serve
Twin Ports Health Services primarily serves veterans and individuals requiring memory care. The facility has a secured unit designed to meet the specific needs of residents with cognitive impairments, ensuring a safe and supportive environment.
Living Options & Amenities
The facility offers private rooms, a beauty salon, and an enclosed patio, catering to the lifestyle and healthcare needs of its residents. These amenities aim to enhance the quality of life for those living at Twin Ports Health Services.
What Families Say
Feedback regarding Twin Ports Health Services is mixed. Some residents and staff members express appreciation for the supportive community and care received, while others have raised serious concerns about the quality of care and accountability within the facility. It is important for families to consider these varying perspectives when evaluating care options.
Room for Improvement
There have been significant concerns raised regarding the quality of care provided, with some families reporting neglect and a lack of accountability. These issues highlight a need for improvement in the facility’s oversight and responsiveness to residents’ health needs.
Summary
Twin Ports Health Services in Superior, Wisconsin, has a long-standing commitment to serving veterans and individuals requiring memory care. While the facility offers a range of services and amenities, families should weigh both positive experiences and serious concerns raised by others when considering this provider for their loved ones.
