Overview
Willowcrest Health Services, located in South Milwaukee, Wisconsin, has been serving the community since 1975. The facility is dedicated to providing quality care to a diverse group of residents, including many veterans and retired factory workers. With 36 private rooms available for short-term rehabilitation, Willowcrest aims to create a supportive environment where residents can develop personalized care plans that meet their healthcare needs.
Services & Support
Willowcrest offers a variety of services, including rehabilitation, assisted living, and social worker support. The facility features a functional therapy gym that allows residents to practice daily living skills they will encounter after their stay. Additionally, the staff is committed to fostering a close-knit community atmosphere, enhancing the overall experience for residents and their families.
Care Approach & Staff
The staff at Willowcrest consists of dedicated professionals who have often been with the facility for many years. They strive to create a caring environment where residents feel valued and supported. Many reviews highlight the helpfulness of staff members, including those at the front desk and social workers, who assist families in navigating care needs. However, there have been mixed experiences regarding the responsiveness of care, particularly during busy times.
Dining & Activities
Dining experiences at Willowcrest have received varied feedback. While some residents have noted that the food is edible and nutritious, others have expressed dissatisfaction with the quality and variety of meals served. The facility does provide opportunities for social engagement and activities, although participation may vary based on individual resident needs and preferences.
Room for Improvement
Several reviews have pointed out areas needing attention, particularly regarding responsiveness to resident needs and the cleanliness of the facility. Instances of delays in receiving assistance and concerns about care quality have been raised, indicating that improvements in staffing levels and communication could enhance the overall experience for residents and their families.
Summary
Willowcrest Health Services offers a range of care options in a community-focused environment. While many families have expressed gratitude for the dedicated staff and supportive atmosphere, there are notable concerns regarding the consistency of care and dining quality. Families considering Willowcrest are encouraged to visit and speak with staff to better understand the services and support available for their loved ones.