Overview
Friendly Village Nursing & Rehab, located in Rhinelander, Wisconsin, is recognized as a prominent choice for post-hospital rehabilitation, memory care, and long-term care. The facility aims to provide a comprehensive range of therapy services and has established itself as a vital part of the local community. Friendly Village emphasizes a family-like environment, with a commitment to treating residents as family members rather than patients.
Services & Support
The facility offers a variety of services, including skilled nursing, rehabilitation, and memory care. Residents receive personalized care tailored to their individual needs, fostering a supportive atmosphere. The staff is noted for their dedication, with many reviewers highlighting the compassionate and attentive nature of caregivers. However, some reviews indicate that there may be challenges related to staffing levels, particularly during evening hours.
Care Approach & Staff
Friendly Village strives to create a welcoming environment with a focus on individual care. Many families have expressed appreciation for the staff’s kindness and professionalism, noting that caregivers take the time to understand the specific needs of residents. This personal approach is reflected in the positive experiences shared by families, although there are concerns regarding response times to call lights and urgent needs.
Who They Serve
The facility caters to a diverse range of residents, including those requiring skilled nursing care, rehabilitation after surgery, and memory care support. Families have reported that their loved ones receive attentive care, with some residents experiencing improved physical strength and social engagement since moving to Friendly Village.
Dining & Activities
Residents at Friendly Village can enjoy a variety of dining options, with many reviewers noting the appetizing food. The facility also hosts numerous activities, including church services, social events, and games, which contribute to a vibrant community atmosphere. Families appreciate the availability of inviting common areas for gatherings and visits.
Room for Improvement
While many families have had positive experiences, there are recurring concerns about staffing levels, particularly during high-demand times. Some residents have reported delays in receiving assistance, which has raised alarms about the adequacy of care in urgent situations.
Summary
Overall, Friendly Village Nursing & Rehab is characterized by a caring staff and a supportive community environment. While there are areas for improvement regarding staffing and response times, many families have found the facility to be a commendable choice for their loved ones, emphasizing the warmth and dedication of the caregivers.