Overview
SpringBrook Assisted Living, located in Onalaska, Wisconsin, is dedicated to providing a warm and inviting community for its residents. Nestled on the edge of natural wetlands, the facility aims to offer all the comforts of home, including privacy and freedom. Residents can enjoy the peace of mind that comes from living in a safe and caring environment while maintaining their independence.
Services & Support
SpringBrook offers a range of services designed to support both assisted living and memory care needs. The facility is committed to ensuring that residents receive quality care in a friendly and clean environment. The staff is noted for their engagement with residents, fostering a sense of community and interaction among tenants.
Care Approach & Staff
The care approach at SpringBrook emphasizes compassion and dignity. Staff members are described as friendly and helpful, contributing to a welcoming atmosphere. Families have expressed gratitude for the open communication between staff and relatives, particularly regarding the care of residents in memory care.
Who They Serve
SpringBrook primarily serves seniors requiring assisted living and memory care services. The facility accommodates residents with varying needs while ensuring a supportive environment for those with cognitive challenges, such as Alzheimer’s.
Living Options & Amenities
Residents at SpringBrook enjoy private apartments that allow for personal freedom while being part of a community. The facility features spacious areas for social activities, including movie nights and family gatherings, and offers an array of scheduled classes and exercise opportunities.
Dining & Activities
Dining at SpringBrook is described as excellent, with residents appreciating the quality of food served. The activities team organizes events to keep residents engaged and active, ensuring that they have opportunities for social interaction and mental stimulation.
What Families Say
Families have shared mixed experiences at SpringBrook. While many praise the facility for its beautiful setting and the quality of care, some express concerns about management and communication issues. Positive testimonials highlight the staff’s dedication and the overall welcoming environment, whereas negative feedback points to dissatisfaction with administrative practices.
Room for Improvement
There have been reports of administrative challenges at SpringBrook, including concerns about staff training and communication regarding resident care. Some families have experienced issues with management responsiveness, particularly related to facility conditions and resident transitions.
Summary
SpringBrook Assisted Living provides a caring environment for seniors in Onalaska, Wisconsin, with a focus on maintaining independence and dignity. While the facility is praised for its friendly staff and community atmosphere, potential residents and their families should consider both the positive feedback and areas for improvement noted by some families.
