Overview
Maple Ridge Health Services, located in Milwaukee, Wisconsin, has been providing care for residents in Milwaukee and the south suburbs for over 50 years. The facility aims to create a nurturing environment where residents can partner in their care, develop trusting relationships with caregivers, and strive for independence. With a focus on compassionate care, Maple Ridge offers private rooms, a large therapy gym, and a robust Life Enrichment Program.
Services & Support
The services at Maple Ridge include in-house lab testing capabilities, psychiatric consultations, and IV fluid administration. The center provides both one-on-one and group therapy, ensuring that residents receive personalized attention tailored to their recovery needs. The staff is dedicated to maintaining a high standard of care, although some reviews indicate concerns about responsiveness and management.
Care Approach & Staff
While many reviews highlight the caring nature and attentiveness of the staff, there are contrasting opinions regarding management and overall responsiveness. Some families reported positive experiences with staff members, noting their friendliness and dedication. However, several reviews raised concerns about understaffing and the management’s handling of grievances, suggesting that there may be room for improvement in these areas.
Living Options & Amenities
Residents at Maple Ridge enjoy private rooms designed to provide a sense of home. The facility features two patios for fresh air and a large therapy gym focused on rehabilitation. The Life Enrichment Program offers various activities aimed at enhancing residents’ quality of life.
Dining & Activities
Dining experiences at Maple Ridge have received mixed feedback. While some residents and families praised the quality of food, others expressed concerns regarding meal service timeliness and communication about meal availability. The facility aims to provide a comfortable environment where residents can enjoy their meals and participate in activities.
What Families Say
Feedback from families varies significantly, with some expressing gratitude for the care their loved ones received and others voicing serious concerns about safety and cleanliness. Positive comments often focus on the kindness of the staff and the supportive atmosphere, while negative reviews highlight issues such as cleanliness and management responsiveness.
Room for Improvement
Several reviews indicate a need for improved management practices and better communication between staff and families. Issues related to cleanliness and timely responses to resident needs have been noted, suggesting that these areas may require attention to enhance the overall resident experience.
Summary
Maple Ridge Health Services offers a range of care options in a private room setting, with a commitment to fostering independence and building strong caregiver relationships. While many residents appreciate the attentive staff and engaging programs, concerns about management and facility cleanliness have been raised. Families considering Maple Ridge should weigh the positive experiences against the reported challenges to determine if it meets their loved one’s needs.
