Overview
Visiting Angels, located in Milwaukee, Wisconsin, is a senior home care service that specializes in providing personalized in-home, non-medical care for seniors who require assistance with daily tasks and activities. Their services are designed to enable seniors to maintain their independence in the comfort of their own homes while receiving compassionate support.
Services & Support
Visiting Angels offers a wide range of services tailored to meet the unique needs of each client. Their offerings include personal care, dementia care, respite care, and companion care services. The caregivers, often referred to as “Angels,” assist with essential daily activities such as meal preparation, medication reminders, and light housekeeping. Additionally, they provide support for clients requiring specialized care, including those on specific diets or needing physical therapy.
Care Approach & Staff
The staff at Visiting Angels are frequently described as compassionate and patient, ensuring that clients receive respectful and dignified care. Families have noted the importance of the caregivers’ ability to provide emotional support alongside physical assistance. The organization emphasizes a philosophy of one-on-one care, focusing on building trust and rapport with clients.
Who They Serve
Visiting Angels primarily serves seniors and disabled individuals who need assistance with daily living activities. The caregivers are skilled professionals who are dedicated to helping clients live safely and happily at home, providing families with peace of mind.
Service Area
Visiting Angels serves clients throughout Milwaukee County, ensuring that their services are accessible to a broad range of families in the area.
Scheduling & Availability
Families have reported that Visiting Angels is responsive and flexible in accommodating their scheduling needs, allowing for caregivers to manage daily routines effectively. This flexibility has been particularly beneficial for families balancing work and caregiving responsibilities.
What Families Say
Feedback from families highlights the positive impact of Visiting Angels on their loved ones’ lives. Many express gratitude for the consistent and reliable care provided, emphasizing how caregivers help maintain their family members’ dignity and independence. However, some families have raised concerns about communication issues, such as last-minute changes in caregiver assignments and difficulties in reaching the company for support.
Room for Improvement
While many families appreciate the care provided, there have been mentions of challenges with communication and scheduling. Some clients experienced issues with caregivers not arriving on time or with unexpected changes in caregiver assignments, leading to concerns about the level of professionalism and trust.
Summary
Visiting Angels in Milwaukee, Wisconsin, offers a range of personalized in-home care services for seniors, focusing on maintaining independence and dignity. While many families commend the compassionate staff and the quality of care, there are noted areas for improvement regarding communication and caregiver reliability. Overall, Visiting Angels remains a trusted option for families seeking support for their loved ones.
