Overview
Agape Home Health Care, located in Milwaukee, Wisconsin, provides a range of at-home aide services, from hourly assistance to 24-hour care. Their offerings include private-duty services, Medicaid support, and group home services designed to cater to various client needs. Agape emphasizes flexibility, operating during days, nights, weekends, and holidays to ensure that clients receive the support they require.
Services & Support
Agape Home Health Care offers a variety of services tailored to individual needs. Clients can receive assistance with daily activities, including running errands, hospital sit-ins, transportation, and accompanying clients to medical appointments. The agency aims to deliver compassionate care while ensuring that services are accessible and affordable, particularly through Medicaid for eligible individuals.
Care Approach & Staff
The team at Agape consists of over 60 trained and screened professionals, allowing for personalized matching of aides to clients based on their specific needs and personalities. While many reviews highlight the caring and friendly nature of the staff, there are also mentions of communication issues and unprofessional experiences, which could impact overall satisfaction.
Who They Serve
Agape Home Health Care primarily serves retirees and individuals requiring assistance in their homes throughout Milwaukee and southeastern Wisconsin. Their services are designed to support those who may need help with daily living tasks or companionship.
What Families Say
Feedback from families is mixed. Some clients appreciate the attentiveness and friendliness of the staff, noting that they are generally helpful and professional. However, there are several reports of poor communication, with some clients experiencing issues such as caregivers not showing up without prior notice. Additionally, some families have expressed concerns regarding the agency’s management and staff compensation.
Room for Improvement
Several reviews indicate a need for improvement in communication between the agency and both clients and caregivers. Instances of caregivers not arriving as scheduled and a lack of timely notifications about changes have been noted. Furthermore, some families have mentioned dissatisfaction with the agency’s management practices.
Summary
Agape Home Health Care in Milwaukee, Wisconsin, offers a range of home health services aimed at supporting retirees and those needing assistance in their daily lives. While the agency is praised for its compassionate staff and dedication to care, families have raised concerns about communication and management issues. As such, potential clients may wish to consider both the positive and negative feedback when evaluating Agape for their home health care needs.
