Overview
Willow View Senior Apartments, located in Milwaukee, Wisconsin, offers a blend of assisted living and independent living services within a welcoming community. The facility features spacious one-bedroom apartments equipped with cozy kitchens and walk-in showers, providing a comfortable living environment for residents. Families appreciate the community’s focus on personalized support and a homelike atmosphere.
Services & Support
Willow View provides a range of services aimed at promoting independence while offering necessary assistance. Their assisted living program includes support with daily activities such as bathing, dressing, and medication management. The community also offers respite care for seniors recovering from hospital stays or for families needing temporary relief. Residents have access to 24-hour trained caregivers, ensuring their needs are met at all times.
Care Approach & Staff
The staff at Willow View includes an executive director, a full-time Resident Care Coordinator (RN), and trained caregivers available around the clock. Recent changes in management have led to improvements in care and resident well-being. Many reviews highlight the dedication of the staff, noting their friendliness and willingness to assist residents. However, some reviews express concerns about past neglect and management issues, indicating that the facility has faced challenges that are being addressed under new leadership.
Who They Serve
Willow View primarily serves seniors seeking independent living with some level of assistance. The community is designed for those who value a supportive environment while maintaining their independence. Families looking for a caring atmosphere for their loved ones may find this facility a suitable option.
Living Options & Amenities
Residents at Willow View enjoy spacious apartments with private baths and kitchenettes, as well as access to various common areas, including a craft room, beauty salon, and outdoor gardens. The community promotes engagement through planned activities and social interactions, contributing to a vibrant lifestyle.
Dining & Activities
Three meals are prepared daily at Willow View, with snacks and beverages always available. The community emphasizes a family-oriented atmosphere, with numerous activities designed to foster interaction among residents.
What Families Say
Feedback from families is mixed. Many appreciate the recent improvements in management and care, noting a positive shift towards a more supportive environment. However, some reviews raise serious concerns about past neglect and staff conduct, including issues related to smoking and inadequate supervision. While some families express confidence in the new management, others warn potential residents to be cautious based on their experiences.
Room for Improvement
While there have been positive changes at Willow View, concerns regarding past neglect and staff professionalism remain. Some reviews indicate ongoing issues with staff behavior and resident safety, suggesting that continued oversight and improvements are necessary to ensure a consistently high standard of care.
Summary
Willow View Senior Apartments in Milwaukee, Wisconsin, offers assisted and independent living services within a community-focused environment. Recent management changes have led to improvements in resident care and engagement. However, families should consider both the positive feedback about the staff and the serious concerns raised in reviews when evaluating this facility for their loved ones.
