Overview
CarePatrol Milwaukee/Waukesha, located in Milwaukee, Wisconsin, is dedicated to helping families navigate the complexities of senior care. With experience assisting over 1,300 seniors, CarePatrol focuses on finding the right community based on individual needs and preferences. Their advisors conduct a “Care Discovery” to ensure that the recommended communities can genuinely provide the necessary care.
Services & Support
CarePatrol offers a range of services including assistance with finding assisted living, memory care, and independent living options. Their team provides support throughout the entire process, from initial consultations to successful move-ins, and follows up with families afterward to ensure satisfaction. They also assist with home health services and hospice care as needed.
Care Approach & Staff
The team at CarePatrol is noted for their compassion and knowledge, making them a valuable resource during stressful times. Families have expressed appreciation for the personalized attention they received from staff members who guided them through the decision-making process. Advisors are described as being patient, understanding, and genuinely caring about the needs of both seniors and their families.
Who They Serve
CarePatrol serves seniors and their families who are seeking appropriate living arrangements and care options. Their services cater to various needs, including those of individuals requiring memory care and assisted living. Families have shared experiences of feeling overwhelmed and grateful for the support provided during these challenging transitions.
What Families Say
Families have praised CarePatrol for their responsiveness and ability to alleviate stress during a difficult time. Many reviews highlight the dedication of staff members, who not only provided options but also accompanied families on facility visits. Positive feedback emphasizes the importance of having knowledgeable advisors who can help navigate the myriad choices in senior care.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding staff turnover and communication. Instances of unresponsiveness from certain representatives have been noted, which led to frustrations for families during critical moments. Addressing these issues could enhance the overall experience for future clients.
Summary
Overall, CarePatrol Milwaukee/Waukesha is recognized for its compassionate approach and extensive knowledge in senior care. They assist families in making informed decisions about living arrangements while providing ongoing support throughout the process. Despite some challenges with staff consistency, the majority of families report a high level of satisfaction with the services provided.
