Overview
Middleton Village Nursing and Rehab, located in Middleton, Wisconsin, offers skilled nursing and rehabilitation services aimed at supporting residents in their recovery and care needs. The facility has garnered mixed reviews, highlighting both positive experiences and significant concerns regarding cleanliness and staff interactions.
Services & Support
Middleton Village provides a range of services including skilled nursing and physical therapy. The therapy team has received commendations for their effective rehabilitation programs, helping residents regain strength and mobility. However, there are reports of inadequate personal care and long wait times for assistance, which has raised concerns among families.
Care Approach & Staff
The staff at Middleton Village is described as generally caring and compassionate, with many family members expressing gratitude for the attention their loved ones receive. However, there are notable criticisms regarding specific staff interactions, with some residents reporting rudeness and a lack of empathy from certain caregivers. The environment is reported to be clean and organized, although some reviews contradict this, citing cleanliness issues in rooms and common areas.
Who They Serve
Middleton Village serves individuals in need of rehabilitation and skilled nursing care. While many residents have reported positive experiences, especially with physical therapy, others have raised concerns about the care provided to those who require more assistance.
Living Options & Amenities
The facility is noted for its clean and pleasant environment, contributing to a sense of comfort for residents. However, some reviews indicate that personal spaces may not always be maintained to the expected standards, which can affect residents’ overall comfort.
What Families Say
Families have shared a range of experiences at Middleton Village. Positive feedback often highlights the compassionate care provided by the nursing staff and the effectiveness of the rehabilitation programs. Conversely, there are serious concerns regarding the cleanliness of the facility and the responsiveness of staff to residents’ needs. Some families have expressed dissatisfaction with the level of care, particularly for those needing extensive assistance.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Middleton Village, particularly concerning the cleanliness of the facility and the attentiveness of staff to residents needing more support. Issues such as long wait times for assistance and the handling of personal care have been highlighted as critical areas needing attention.
Summary
Middleton Village Nursing and Rehab provides skilled nursing and rehabilitation services in a generally clean environment with a compassionate staff. However, the facility faces challenges related to cleanliness and staff responsiveness, which may impact the quality of care for residents. Families are encouraged to consider both the positive feedback regarding therapy and the concerns raised about personal care when evaluating this facility for their loved ones.
