Overview
Horizon’s Lawlis Family Hospice, located in Mequon, Wisconsin, Horizon’s Lawlis Family Hospice, located in Mequon, Wisconsin, is an inpatient hospice facility dedicated to providing compassionate and skilled care for individuals at the end of life. Established in memory of the Lawlis family’s parents, this facility emphasizes comfort for both patients and their families. It is recognized for its beautiful and peaceful environment, designed to be one of the most pleasant hospice facilities in the state.
Services & Support
Horizon’s Lawlis Family Hospice offers a range of services aimed at ensuring the comfort and dignity of its patients. The facility is open 24/7 for visitors, encouraging family members to stay overnight and supporting their involvement in the care process. Additionally, pets are allowed to visit, which can provide emotional comfort to patients and families alike. The hospice provides social worker support to help families navigate the complexities of end-of-life care.
Care Approach & Staff
The staff at Horizon’s Lawlis Family Hospice is noted for their exceptional care and compassion. Many families have expressed gratitude for the attentive and gentle approach of the nurses, nurse practitioners, and certified nursing assistants (CNAs). Reviews highlight the professionalism and sensitivity of the staff, who are dedicated to making a difficult time more bearable for both patients and their loved ones.
Dining & Activities
While the facility is praised for its environment, some reviews indicate that there may be limitations in dining options and planned activities for patients. Families have mentioned that the dining menu could be improved, and there appears to be a lack of organized activities, which may be an area for enhancement.
What Families Say
Feedback from families reflects a mix of experiences. Many express deep appreciation for the care provided during their loved ones’ final days, noting the kindness and support offered by the staff. However, some families have raised concerns regarding specific aspects of care, such as communication about services and the overall management of the facility. Despite these concerns, the compassion shown by individual staff members has been consistently recognized.
Room for Improvement
Some families have reported challenges related to the responsiveness of staff during critical moments and the management of patient care. Instances of miscommunication regarding services and dining options have been noted, suggesting that there may be areas for improvement in operational practices.
Summary
Horizon’s Lawlis Family Hospice in Mequon, Wisconsin, is committed to providing a compassionate end-of-life experience within a supportive environment. While many families commend the staff for their dedication and care, there are also suggestions for enhancing dining and activity offerings. Overall, the hospice strives to create a comforting space for patients and their families during a challenging time.