Overview
Riverview Village Senior Living, located in Menomonee Falls, Wisconsin, is a residential care home dedicated to providing loving and compassionate care for aging seniors. The facility aims to create a warm, family-style atmosphere where residents can feel at home. With a focus on personalized services, Riverview Village strives to support the unique needs of each resident and their families.
Services & Support
Riverview Village offers a range of services, including assisted living and memory care. The staff is noted for being attentive and caring, ensuring that residents receive the support they need. Activities such as Bingo and crafts are organized regularly, fostering a sense of community among residents. The management is described as responsive, addressing any concerns or special requests from residents and their families.
Care Approach & Staff
The care approach at Riverview Village emphasizes dignity and respect for residents. Many reviews highlight the staff’s commitment to providing compassionate care, with several residents noting that they feel well cared for. However, some feedback indicates that staffing levels can be a concern at times, which may impact the consistency of care provided. Recent management changes have been positively received, with many noting improvements in staff engagement and overall community atmosphere.
Living Options & Amenities
Residents at Riverview Village enjoy comfortable living spaces that they can personalize to make their own. The facility is described as well-maintained and clean, contributing to a pleasant living environment. While some reviews mention that room sizes may vary, the overall sentiment is that residents find their accommodations satisfactory.
Dining & Activities
Dining at Riverview Village is generally well-regarded, with several residents appreciating the quality of the meals provided. The activities team is noted for organizing engaging events, helping to keep residents active and involved. However, there are occasional concerns regarding the variety and availability of food options for residents with specific dietary needs.
What Families Say
Families of residents express a mix of satisfaction and concern. Many appreciate the friendly and caring staff, as well as the improvements made under new management. However, some families have raised issues regarding staffing shortages and the need for better communication during care transitions. Overall, the community is viewed as a supportive environment, though some families recommend continued efforts to enhance staff training and retention.
Room for Improvement
While many reviews highlight positive experiences, there are recurring themes regarding staffing levels and communication. Some families have reported instances of delayed responses to resident needs, particularly during busy times. Addressing these concerns may further enhance the quality of care and resident satisfaction at Riverview Village.
Summary
Riverview Village Senior Living in Menomonee Falls, Wisconsin, offers a compassionate and family-oriented environment for seniors. With a focus on personalized care and community engagement, the facility works to meet the needs of its residents. While there are areas for improvement, particularly in staffing and communication, the overall sentiment reflects a dedication to providing quality care in a supportive setting.
