Overview
Capitol Lakes, located in Madison, Wisconsin, is a vibrant senior living community that offers a range of care options including independent living, assisted living, memory care, and rehabilitation services. Situated in the heart of downtown Madison, residents enjoy easy access to cultural attractions, restaurants, and recreational opportunities, making it a lively place for seniors to thrive.
Services & Support
Capitol Lakes provides a variety of services designed to support residents’ needs, from daily living assistance to specialized memory care. The facility is known for its rehabilitation services, which have received positive feedback from residents who appreciate the compassionate and knowledgeable staff. They offer a range of engaging activities, including art programs and fitness classes, to promote both physical and mental well-being.
Care Approach & Staff
The staff at Capitol Lakes is frequently described as caring, compassionate, and attentive. Residents and their families have noted the commitment of the team to providing high-quality care, with many expressing gratitude for the support received during rehabilitation and daily activities. However, some reviews have raised concerns about staffing levels, particularly in assisted living, suggesting that there may be challenges in ensuring consistent oversight.
Who They Serve
Capitol Lakes serves a diverse population of seniors, including those seeking independent living as well as those requiring more assistance through assisted living and memory care programs. The community is designed to cater to active seniors while also providing support for those who need help with daily tasks.
Levels of Care
At Capitol Lakes, a continuum of care is available, encompassing independent living, assisted living, memory care, and rehabilitation services. This model allows residents to transition between care levels as their needs change, ensuring they receive the appropriate support throughout their residency.
Living Options & Amenities
The community offers a range of living options with spacious apartments that can be customized to reflect residents’ personal styles. Amenities include multiple on-site restaurants, a wellness center, and three swimming pools, providing plenty of opportunities for socialization and leisure activities.
Dining & Activities
Dining at Capitol Lakes is highlighted as a positive aspect, with residents enjoying a variety of healthy meal options prepared by skilled chefs. The community also hosts numerous activities, including art exhibits and live music events, fostering a rich social environment for residents.
What Families Say
Families express a mix of satisfaction and concern regarding Capitol Lakes. Many commend the caring staff and the quality of rehabilitation services, noting that their loved ones received compassionate care during their stays. However, some families have raised issues about communication and staffing, indicating a need for improvement in these areas.
Room for Improvement
While many residents and families appreciate the care provided, there are concerns regarding staffing levels in assisted living and communication during challenging times, such as the COVID-19 pandemic. These issues have been noted by some families who feel that more support and transparency are needed.
Summary
Capitol Lakes offers a comprehensive senior living experience in Madison, Wisconsin, with a focus on community, care, and engagement. While the facility boasts many positive attributes, including a vibrant atmosphere and dedicated staff, it also faces challenges that families should consider when evaluating care options for their loved ones.
