Overview
Capitol Lakes Skilled Nursing & Rehabilitation, located in Madison, Wisconsin, is dedicated to providing comprehensive skilled nursing and rehabilitation services. Their mission focuses on helping residents heal quickly so they can return to their daily activities. The facility offers 24-hour nursing care and a variety of amenities designed to support recovery.
Services & Support
Capitol Lakes provides a range of services, including skilled nursing and physical therapy. The facility is noted for its organized approach, featuring a well-coordinated team that includes nursing administration, social services, and physical and occupational therapy. Many reviews highlight the outstanding quality of therapy provided, contributing positively to the recovery process.
Dining & Activities
While the facility offers a variety of dining options, some feedback indicates discrepancies between the dining experiences in skilled nursing versus independent living. The independent living dining area is described as gourmet and artfully set, while the meals provided to skilled nursing residents may not meet the same standards. Concerns have been raised regarding the overall environment, including unpleasant odors in the skilled nursing areas.
What Families Say
Reviews reflect a mix of experiences at Capitol Lakes. Many families commend the caring and professional nature of the staff, emphasizing the excellent care provided to residents post-hospitalization. However, some reviews express serious concerns about neglect and inadequate care, leading to distressing outcomes for their loved ones. These contrasting viewpoints suggest that while some residents receive attentive care, others may face significant challenges.
Room for Improvement
Some families have reported issues with care quality, specifically indicating instances of neglect that have had severe consequences. Additionally, concerns regarding the living conditions and dining experiences in skilled nursing have been noted, suggesting that improvements could enhance the overall resident experience.
Summary
Capitol Lakes Skilled Nursing & Rehabilitation offers essential skilled nursing and rehabilitation services in Madison, Wisconsin. While many families appreciate the therapy and care provided, there are also significant concerns regarding neglect and the quality of living conditions. Prospective residents and their families may want to consider these mixed reviews when evaluating their options.
