Overview
Comfort Keepers Home Care, located in Greenfield, Wisconsin, provides personalized in-home senior care services. The organization is dedicated to supporting the home care needs of clients and their families, delivering compassionate and high-quality care. Comfort Keepers aims to help seniors maintain their independence and dignity while ensuring their safety and comfort at home.
Services & Support
Comfort Keepers offers a broad range of services tailored to meet individual needs, including elderly care, companion care, respite care, and specialized support for Alzheimer’s and dementia. Their caregivers are trained to assist with daily living activities, provide companionship, and ensure that clients’ specific care plans are followed. The organization also emphasizes the importance of mental and physical health, focusing on the overall well-being of clients.
Care Approach & Staff
The caregivers at Comfort Keepers are frequently described as compassionate and dedicated. Many families appreciate the staff’s ability to match caregivers to clients, ensuring a good fit for their unique needs. While some reviews indicate challenges with staff turnover, others highlight the efforts made by the company to find suitable caregivers who can provide consistent care. Caregivers are noted for their willingness to go above and beyond, often addressing small tasks without being prompted.
Who They Serve
Comfort Keepers primarily serves seniors and their families in the greater Milwaukee area, including Greenfield and surrounding communities. Their services are designed to support individuals who may require assistance with daily activities while allowing them to remain in the comfort of their own homes.
What Families Say
Feedback from families is mixed. Some clients report positive experiences, praising the caring nature of the staff and the personalized approach to care. Many families express gratitude for the assistance provided, noting that caregivers often exceed expectations by taking care of additional tasks. However, there are also concerns regarding staffing issues, including difficulties in hiring and retaining caregivers, as well as occasional lapses in service reliability.
Room for Improvement
Several reviews mention challenges with staffing, including difficulties in hiring and retaining caregivers. There are also reports of service delays and concerns about communication when trying to end services. Addressing these issues could enhance the overall experience for families and clients.
Summary
Comfort Keepers Home Care in Greenfield, Wisconsin, offers a range of personalized in-home care services for seniors, focusing on maintaining independence and quality of life. While many families appreciate the compassionate care provided by the staff, there are noted challenges related to staffing consistency and service reliability. Families considering Comfort Keepers can expect a dedicated approach to care, with an emphasis on meeting individual needs.
