Overview
Edenbrook Green Bay, located in Green Bay, Wisconsin, is a skilled nursing facility that offers post-hospital rehabilitation and long-term care. The facility specializes in a variety of therapy services and has a memory care program designed for individuals with Dementia and Alzheimer’s. Edenbrook aims to create a family-like environment for its residents, employing local professionals and caregivers to support the community.
Services & Support
Edenbrook Green Bay provides a range of services including skilled nursing, rehabilitation, and social worker support. The facility focuses on delivering comprehensive care tailored to the individual needs of residents. However, some reviews indicate challenges with communication and follow-through regarding care plans and promised equipment, affecting the overall experience for some families.
Care Approach & Staff
The facility is staffed primarily by certified nursing assistants (CNAs), who are frequently praised for their compassion and dedication to patient care. Despite being understaffed, CNAs often go above and beyond to ensure residents are comfortable and attended to. However, there are concerns about the responsiveness of nursing staff, with reports of long wait times for assistance when using call lights.
Who They Serve
Edenbrook Green Bay serves individuals requiring skilled nursing care, rehabilitation after hospital stays, and specialized memory care for those with cognitive impairments. The facility is designed to accommodate various needs, although some families have expressed dissatisfaction with the adequacy of care and communication.
Living Options & Amenities
The living conditions at Edenbrook Green Bay have received mixed reviews. While some describe the facility as beautiful and clean, others have criticized the patient rooms for being musty and lacking essential equipment for daily living activities. Shared bathrooms and limited shower access have also been noted as areas needing improvement.
Dining & Activities
The dining experience at Edenbrook has been described as inconsistent. While breakfast and lunch meals are generally acceptable, evening meals often consist of sandwiches. Dietary concerns have been raised, particularly regarding the provision of appropriate food options for residents with specific health needs, such as diabetes.
What Families Say
Feedback from families highlights both positive and negative experiences. Many commend the CNAs for their hard work and compassion, while others express frustration with the administration’s lack of communication and follow-through on care promises. Some families report feeling the need to advocate strongly for their loved ones to ensure proper care and attention.
Room for Improvement
Several reviews indicate that Edenbrook Green Bay has areas that require significant improvement. Common themes include delays in response times, lack of communication from administration, and inadequate living conditions in patient rooms. Families have noted that they felt compelled to frequently check in on their loved ones to ensure their needs were met.
Summary
Edenbrook Green Bay offers a range of skilled nursing and rehabilitation services in a community-focused environment. While the facility has dedicated staff who provide compassionate care, issues related to communication, responsiveness, and living conditions have been highlighted by families. Prospective residents and their families may wish to consider these factors when evaluating Edenbrook as a care option.
