Overview
Crossroads Care Center, located in Green Bay, Wisconsin, offers a range of services including skilled nursing and hospice care. The facility aims to provide a supportive environment for residents, though experiences from families indicate a mix of care quality.
Services & Support
Crossroads Care Center provides skilled nursing services, rehabilitation, and hospice care. While the center has structured activities to engage residents, feedback from families highlights significant issues with housekeeping and overall care.
Care Approach & Staff
The staff at Crossroads Care Center is noted for their efforts, particularly in providing therapy and rehabilitation services. However, reviews indicate that staffing levels may be insufficient, especially on weekends, leading to delays in care and support. Some families expressed concerns about the attentiveness of staff, with reports of long wait times for assistance.
Who They Serve
The center serves a diverse population, including individuals requiring skilled nursing care and those in need of hospice services. Families have shared varied experiences regarding the quality of care provided to their loved ones, reflecting a need for improvement in certain areas.
Living Options & Amenities
While the facility offers various living options and amenities, there are reports of cleanliness issues within residents’ rooms. Families have noted that the housekeeping services do not consistently meet expectations, which can affect the overall living environment.
Dining & Activities
Crossroads Care Center provides dining options and activities for residents. However, some reviews mention dissatisfaction with the quality of food served, including complaints about undercooked meals. Despite these concerns, some residents have reported enjoying the activities available.
Room for Improvement
Several families have expressed serious concerns regarding the cleanliness and overall care provided at Crossroads Care Center. Issues such as unkempt living spaces and inadequate attention to personal hygiene have been highlighted as areas needing significant improvement.
Summary
Crossroads Care Center in Green Bay, Wisconsin, offers skilled nursing and hospice services, striving to support residents and their families. While there are positive remarks about therapy and staff efforts, significant concerns regarding housekeeping and care quality have been raised by families. Prospective residents and their families may want to carefully consider these factors when evaluating their options.
