Overview
Alpha Senior Concepts – Howard Property, located in Green Bay, Wisconsin, offers a range of services including memory care, assisted living, and adult day care. The facility aims to provide a supportive environment for residents, particularly those dealing with dementia and other cognitive challenges. While some families have expressed satisfaction with the care provided, others have raised concerns about staffing levels and management practices.
Services & Support
The facility specializes in memory care, focusing on the needs of residents with dementia. They also offer adult day care and assisted living services. Families have noted the importance of having knowledgeable and friendly staff who can provide support and guidance throughout the care process. Some families have appreciated the facility’s efforts to involve family members in care discussions and provide educational opportunities, such as learning about the Positive Approach to Care.
Care Approach & Staff
Reviews indicate mixed experiences with the staff at Alpha Senior Concepts. While some families have praised the caring and attentive nature of the staff, others have reported issues with staff responsiveness and training. Concerns have been raised about the adequacy of staffing levels, particularly during night shifts, which some families feel compromises the quality of care. The management team has been described as overwhelmed, which may impact the overall experience for residents.
Who They Serve
The facility primarily serves residents with memory care needs, particularly those in the early stages of dementia and Alzheimer’s disease. However, some reviews suggest that the facility may not be equipped to handle residents with more advanced behavioral issues, indicating that families should carefully assess their loved one’s needs before choosing this facility.
Levels of Care
Alpha Senior Concepts provides various levels of care, including memory care, assisted living, and adult day care. Families have noted that the facility is best suited for residents who are relatively self-sufficient or have mild cognitive impairments. Those requiring more intensive care may find that the facility cannot meet their needs effectively.
Dining & Activities
Families have commented positively on the dining options available at the facility, noting that the food is generally better than at many other places. However, there have been concerns about the nutritional quality of the meals served, with some families suggesting that the menu could be improved.
Room for Improvement
Concerns have been raised about the facility’s communication practices, particularly regarding phone accessibility for residents. Families have expressed frustration over difficulties in reaching staff by phone and the lack of individual phones for residents. Additionally, some reviews indicate that management may not adequately address concerns raised by families.
Summary
Alpha Senior Concepts – Howard Property offers memory care, assisted living, and adult day care services in Green Bay, Wisconsin. While some families appreciate the caring environment and attentive staff, others have raised significant concerns regarding staffing levels, management practices, and communication issues. Prospective residents and their families should carefully consider their specific needs and the facility’s capabilities before making a decision.
