Overview
Complete Care at Glendale West (Glendale Care and Rehab Center), located in Glendale, Wisconsin, is a skilled nursing facility dedicated to providing high-quality services and compassionate care. The center aims to make a real difference in the lives of its patients, focusing on maximizing health outcomes and supporting optimal health.
Services & Support
The facility offers a range of services, including skilled nursing and rehabilitation. The staff is noted for their attentiveness and support, with many reviews highlighting the positive interactions between team members and residents. Families appreciate the comprehensive care provided, which caters to various needs.
Care Approach & Staff
The staff at Complete Care at Glendale West is described as friendly and accommodating. Reviewers mention that the nursing team and nursing assistants are particularly kind and gentle in their approach. The dietary staff is also praised for their cooking, contributing to a positive dining experience. However, some reviews indicate that there have been hiccups in the admissions process, suggesting that clearer communication could improve the experience for families.
Living Options & Amenities
The facility is well-maintained and features clean living areas. Reviews frequently note the cleanliness of the environment, with specific mentions of the absence of unpleasant odors, which is often a concern in care facilities. The common areas are described as decent and inviting, contributing to a comfortable atmosphere for residents and visitors alike.
What Families Say
Families express gratitude for the care their loved ones receive, with many praising the staff’s attentiveness and the facility’s cleanliness. One reviewer highlighted the positive team dynamics among the staff, indicating a collaborative environment that benefits residents. However, there are mixed feelings regarding the admissions process, with some families reporting dissatisfaction due to unclear communication.
Room for Improvement
While many reviews are positive, there are mentions of dissatisfaction with the admissions experience. Some families felt misled during the process, suggesting that improvements in communication could enhance their overall experience.
Summary
Complete Care at Glendale West offers a supportive environment for residents, with attentive staff and a commitment to cleanliness. While the facility receives high marks for its care and amenities, families have noted areas for improvement, particularly in the admissions process. Overall, the center strives to provide a positive experience for both residents and their families.
