Overview
Franklin Place Memory Care, located in Franklin, Wisconsin, provides specialized support for individuals living with Alzheimer’s and dementia. This facility focuses on creating secure surroundings, daily engagement, and compassionate care tailored to the needs of residents. Families trust Franklin Place for its commitment to dignity, safety, and comfort, aiming to keep residents connected and active.
Services & Support
Franklin Place offers a variety of services designed specifically for memory care, including medication management and personalized care plans. The staff is trained to provide support tailored to each resident’s unique journey with dementia. Families have expressed concerns regarding medication management, noting instances where medications were skipped or not administered on time, which highlights the importance of consistent oversight in care.
Care Approach & Staff
The caregivers at Franklin Place are described as caring and attentive, with a commitment to providing individualized support. Families have noted the dedication of the staff, who strive to create a nurturing environment for residents. However, some reviews raise concerns about staffing shortages and the quality of care, indicating that there have been instances of poor attention to residents and difficulties in communication with staff.
Living Options & Amenities
Franklin Place provides a welcoming community designed for comfort and safety. The environment encourages residents to engage in daily activities tailored to their abilities. Despite the positive aspects of the community, there have been reports of cleanliness issues and maintenance concerns, such as peeling paint and unprofessional staff behavior observed during tours.
Dining & Activities
The facility offers various activities aimed at keeping residents engaged. Families have appreciated the efforts of the activities team, which organizes fun events and promotes social interaction among residents. However, there have been complaints regarding the quality and variety of food options available, particularly during events, which has led to dissatisfaction among some families.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones receive, others have voiced serious concerns about neglect and the overall quality of the environment. Instances of residents being left unattended and issues with cleanliness have been highlighted, indicating that while there are positive experiences, there are also significant areas needing improvement.
Room for Improvement
Several reviews point to issues that need addressing, such as medication management, staffing levels, and cleanliness of the facility. Families have reported experiences of neglect and poor communication, which underscore the need for enhanced oversight and consistent care practices.
Summary
Franklin Place Memory Care strives to provide a supportive environment for individuals with memory-related conditions in Franklin, Wisconsin. While the facility has dedicated staff and offers engaging activities, families have raised concerns about medication management, cleanliness, and overall care quality. It is essential for prospective residents and their families to consider both the positive aspects and the challenges noted in reviews when evaluating this memory care community.
