Overview
Brenwood Park Assisted Living, located in Franklin, Wisconsin, is a charming residential care home that focuses on providing loving and compassionate care for aging seniors. The facility is designed to create a warm, family-style environment, where residents can feel at home while receiving the support they need.
Services & Support
Brenwood Park offers a range of services, including assisted living, memory care, and hospice care. The staff is dedicated to providing personalized services that cater to the unique needs of each resident, ensuring that they receive compassionate and reliable care.
Care Approach & Staff
The care approach at Brenwood Park emphasizes compassion and attentiveness. Many reviews highlight the kindness and professionalism of the staff, who are described as responsive and caring. However, some concerns have been raised regarding staffing levels, with reports of short staffing leading to delayed responses to residents’ needs, particularly with call lights and personal care tasks.
Who They Serve
Brenwood Park serves seniors who require assistance with daily living activities, including those with memory care needs. The environment is designed to accommodate residents with varying levels of mobility, making it accessible for all.
Living Options & Amenities
The facility is noted for its homelike atmosphere, featuring cozy apartments and inviting common areas. Residents have access to various activities that promote engagement and social interaction, contributing to a vibrant community feel.
Dining & Activities
While many residents appreciate the activities offered, there have been mixed reviews regarding the dining experience. Some residents have expressed dissatisfaction with the quality of food, noting issues with preparation and variety. However, other reviews mention that the meals are enjoyable and that staff make efforts to create a pleasant dining atmosphere.
What Families Say
Families have shared a range of experiences at Brenwood Park. Positive feedback highlights the caring staff and the welcoming environment, with many recommending the facility for its compassionate care. Conversely, some families have reported concerning experiences related to neglect and inadequate staffing, leading to frustrations regarding personal care and timely medication administration.
Room for Improvement
Several reviews indicate areas for improvement, particularly in staffing levels and food quality. Concerns about responsiveness to call lights and personal hygiene care have been noted, suggesting that management may need to address these issues to enhance the overall resident experience.
Summary
Brenwood Park Assisted Living in Franklin, WI, offers a supportive environment for seniors with various care needs. While many families appreciate the compassionate care and homelike atmosphere, there are notable concerns regarding staffing and dining quality that potential residents and their families should consider.


