Overview
Almost Family, located in Eau Claire, Wisconsin, is a home health care provider focused on delivering personalized care to enhance the well-being and comfort of their clients. The organization emphasizes a commitment to quality service and aims to understand the unique needs of each patient, tailoring their healthcare accordingly.
Services & Support
Almost Family provides a range of home health care services, including medication management and vital checks. Reviews indicate that some clients have found these services beneficial, particularly for maintaining independence and increasing social engagement.
Care Approach & Staff
The staff at Almost Family is described as compassionate and dedicated, with specific praise for individual caregivers. However, there are significant concerns regarding the organization’s overall management and communication. Several reviewers noted issues with scheduling and staff reliability, including instances where caregivers did not arrive for appointments without prior notification.
Who They Serve
Almost Family serves a diverse clientele, including elderly and disabled individuals who require assistance with daily living activities and medical management. The service aims to support clients in maintaining their independence while ensuring they receive the care they need.
Room for Improvement
Multiple reviews highlight concerns about the organization’s communication and scheduling practices. Clients have reported frequent cancellations and a lack of notification when caregivers are unable to attend scheduled visits. This has led to frustration among families who feel left in the dark regarding their loved ones’ care.
Summary
Almost Family offers personalized home health care services in Eau Claire, Wisconsin, and has received mixed feedback from clients. While some caregivers are praised for their compassionate care, systemic issues related to communication and scheduling have raised concerns among families. Potential clients may want to consider these factors when evaluating their options for home health care services.
