Overview
Fountainhead Homes, located in DeForest, Wisconsin, is a licensed Community Based Residential Facility (CBRF) that provides assisted living and memory care services. The facility is designed to accommodate residents with varying levels of dependency, including those with complex health and emotional needs. With a focus on creating a family-like atmosphere, Fountainhead Homes aims to deliver tailored care that meets the unique requirements of each resident.
Services & Support
Fountainhead Homes offers a range of services aimed at supporting residents with advanced age, physical disabilities, Alzheimer’s, dementia, and emotional disturbances. The facility is equipped to provide a comfortable environment where each resident has their own bedroom and bathroom, fostering a sense of security and independence. The management team is noted for its professionalism and commitment to high-quality care, particularly during challenging times such as the Covid-19 pandemic.
Care Approach & Staff
The staff at Fountainhead Homes is recognized for their compassion and dedication to the residents. Families have expressed appreciation for the regular communication from the care team, especially during lockdown periods. The facility’s family-owned and operated structure allows for a personalized approach to care, ensuring that staff members are familiar with each resident’s personality, needs, and routines. This familiarity helps create a supportive environment where residents feel valued and cared for.
Who They Serve
Fountainhead Homes serves a diverse population, including individuals with complex medical issues and those needing memory care. The facility has successfully transitioned residents who require varying levels of assistance, demonstrating its ability to cater to both physically dependent individuals and those who are more independent but still need support.
Levels of Care
The facility provides assisted living and memory care services, focusing on residents who are non-ambulatory and may require comprehensive support. Each home within the facility accommodates a small number of residents, which enhances the level of individualized attention and care.
What Families Say
Families have shared positive experiences regarding the care at Fountainhead Homes, highlighting the compassion shown by the staff and management. Many reviewers emphasize the family atmosphere and the high level of respect and dignity afforded to residents. However, there are some concerns regarding staffing levels and management practices, with a few reviews noting issues of neglect and overwork among staff.
Room for Improvement
Some feedback indicates that staffing levels may be an area for improvement, as there have been mentions of overworked staff leading to neglect. Additionally, a few families expressed concerns about management transparency and the need for more qualified oversight.
Summary
In summary, Fountainhead Homes in DeForest, Wisconsin, offers a compassionate and family-oriented environment for residents requiring assisted living and memory care. While the facility is praised for its quality of care and supportive staff, there are areas identified for improvement, particularly regarding staffing and management practices. Overall, Fountainhead Homes is recommended by families seeking a nurturing place for their loved ones.