Overview
Comfort Keepers, located in De Pere, Wisconsin, provides personalized in-home care designed to assist clients in maintaining their independence and dignity. Their caregivers are available 24/7 and focus on delivering compassionate support tailored to each individual’s needs. The company emphasizes a care philosophy known as Interactive Caregiving, which aims to elevate the human spirit while ensuring safety and well-being.
Services & Support
Comfort Keepers offers a variety of services including senior care, respite care, transportation, and specialized care for conditions such as Alzheimer’s and dementia. Their caregivers assist with daily living activities and provide companionship, ensuring that clients receive the support they need in the comfort of their own homes. The company is dedicated to meeting the unique needs of each individual, enhancing their quality of life.
Care Approach & Staff
The caregivers at Comfort Keepers are frequently described as kind, helpful, and attentive. Many families have noted the professionalism and compassion exhibited by the staff, which has made a meaningful difference in their care experiences. However, some reviews have highlighted challenges related to communication and scheduling, indicating that there may be inconsistencies in caregiver assignments and notification of changes.
Who They Serve
Comfort Keepers serves a diverse clientele, including seniors and individuals recovering from injuries. Families appreciate the personalized care that is responsive to the specific needs of their loved ones. The company aims to provide a supportive environment that promotes independence while ensuring that clients feel valued and cared for.
Service Area
In addition to De Pere, Comfort Keepers operates in Green Bay, Neenah, Appleton, Menasha, Pulaski, and surrounding areas. This broad service area allows them to reach a wide range of clients in need of in-home care.
What Families Say
Families have shared positive experiences with Comfort Keepers, often highlighting the reliability and kindness of the caregivers. Many have praised the company’s responsiveness and commitment to client satisfaction. However, some reviews reflect concerns about communication and scheduling, with mentions of high turnover among caregivers and occasional lapses in timely updates regarding care plans.
Room for Improvement
There are noted areas for improvement, particularly in communication and scheduling. Some families expressed frustration with the frequency of caregiver changes and the lack of timely notifications regarding schedule adjustments. Addressing these issues could enhance the overall experience for both clients and their families.
Summary
Comfort Keepers in De Pere, Wisconsin, is dedicated to providing compassionate and personalized in-home care to support clients in maintaining their independence. While many families commend the professionalism and kindness of the caregivers, they also point out the need for better communication and consistency in scheduling. Overall, Comfort Keepers is viewed as a reliable option for families seeking home health care services.
