Overview
Peabody Manor, located in Appleton, Wisconsin, is a rehabilitation facility that aims to provide care and support to its residents. While the facility has been noted for its cleanliness and professional staff, experiences with patient care have varied significantly among residents and their families.
Services & Support
Peabody Manor offers rehabilitation services, though feedback indicates that communication regarding patient care can be inconsistent. Some reviews highlight concerns about the adequacy of discharge planning and the overall responsiveness of the staff.
Care Approach & Staff
The staff at Peabody Manor has received praise for their friendliness, particularly the nurses who interact with residents. However, there are reports of uneven care, with some patients feeling neglected while others receive more attention. This has raised concerns about the equitable distribution of care among residents.
Room for Improvement
Several reviews point to issues such as delayed responses to call lights, with some patients waiting between 10 to 35 minutes for assistance. Additionally, there have been complaints about food being served cold and a lack of proper documentation and communication among staff members. The presence of medical professionals, including the physician, has been described as minimal, leading to frustrations regarding patient management and medication oversight.
Summary
Overall, while Peabody Manor has strengths in cleanliness and staff friendliness, there are notable areas for improvement, particularly in communication, responsiveness, and consistency of care. Families considering this facility may want to weigh these factors when making their decision.
