Overview
Home Instead, located in Appleton, Wisconsin, offers an individualized approach to home health care, focusing on keeping seniors safe and sound in their own homes. The organization emphasizes the importance of compassionate care and aims to provide support tailored to each client’s needs.
Services & Support
Home Instead provides a range of services designed to assist seniors in their daily activities and enhance their quality of life. Their caregivers are frequently described as kind, compassionate, and dependable, with many clients noting the positive impact these caregivers have on their lives. The company also offers support for families dealing with conditions such as Alzheimer’s and Lewy Body Dementia, ensuring that clients receive the specialized care they need.
Care Approach & Staff
The staff at Home Instead are often praised for their dedication and professionalism. Many caregivers express satisfaction with their roles, highlighting the supportive environment and flexibility the company provides. Clients have noted that caregivers often become like family, fostering a strong bond that enhances the caregiving experience. However, some families have reported issues with scheduling and communication, indicating that improvements could be made in these areas to ensure caregivers arrive on time.
Who They Serve
Home Instead serves a diverse clientele, including seniors requiring assistance with daily living activities and individuals with specific health conditions. Families have shared positive experiences regarding the care provided to loved ones, emphasizing the importance of having reliable and compassionate support in place.
Service Area
Home Instead operates in Appleton, Wisconsin, focusing on providing home health care services to seniors in this region. The company is committed to ensuring that clients receive the care they need within their own homes.
What Families Say
Reviews from families highlight both positive and negative experiences with Home Instead. Many clients appreciate the compassion and dedication of their caregivers, with some describing them as “earthly angels.” However, there are recurring concerns regarding scheduling issues, such as caregivers not arriving at the expected time or not showing up at all. Families have noted the need for better communication from the office to address these concerns effectively.
Room for Improvement
Several families have expressed concerns about scheduling and communication within Home Instead. Issues such as caregivers arriving late or not showing up for scheduled appointments have been noted, indicating a need for enhancements in these areas to improve overall client satisfaction.
Summary
Home Instead in Appleton, Wisconsin, provides individualized home health care services with a focus on compassionate support for seniors. While many families appreciate the quality of care provided by dedicated caregivers, there are notable areas for improvement, particularly in scheduling and communication. Overall, the organization aims to create a positive environment for both clients and caregivers, fostering strong relationships and enhancing the quality of life for those they serve.
