Overview
Amedisys Home Health Care, located in Wheeling, West Virginia, provides high-quality home health care services. Their team is available 24/7 for urgent needs, assisting patients recovering from surgery or managing chronic health conditions in the comfort of their homes. The staff includes nurses, home health aides, social workers, and various therapists dedicated to personalized care and support.
Services & Support
The services offered by Amedisys Home Health Care encompass a wide range of support for patients. This includes nursing care, physical therapy, occupational therapy, speech therapy, and assistance from social workers. The care is tailored to meet the unique needs of each patient, ensuring that they receive appropriate support based on their individual circumstances.
Care Approach & Staff
The care approach at Amedisys emphasizes compassion and professionalism. Many families have expressed appreciation for the quality of care provided by the nursing staff, highlighting their knowledge and friendly demeanor. Staff members are noted for their respectful interactions and commitment to maintaining hygiene standards. However, there have been mixed reviews regarding communication, especially in follow-up care after a patient’s passing.
Who They Serve
Amedisys Home Health Care serves a diverse patient population, including those recovering from surgery, managing chronic illnesses, or in need of hospice services. Their goal is to support patients and their families, offering comfort and dignity during challenging times.
Room for Improvement
Some families have mentioned concerns regarding communication from the office, particularly in relation to follow-up after hospice care. While many have praised the staff’s direct care, the lack of outreach from the administrative side has been a point of disappointment for some.
What Families Say
Feedback from families highlights the dedication and skill of the nursing staff, with many describing them as caring and professional. Several reviews commend the staff for their encouragement and motivation during recovery. However, there are contrasting opinions, with some expressing dissatisfaction with customer service and communication, particularly regarding follow-up care.
Summary
In summary, Amedisys Home Health Care in Wheeling, West Virginia, offers a comprehensive range of home health care services with a focus on compassionate and professional care. While many families appreciate the quality of nursing and therapy services, there are noted areas for improvement in communication and follow-up support.
