Overview
Loved Ones In Home Care, located in South Charleston, West Virginia, is a home health care provider with nearly 30 years of experience serving families across West Virginia and South Carolina. The company is dedicated to delivering high-quality care right in the comfort of clients’ homes. Their team of skilled professionals aims to enhance quality of life and promote independence through reliable and compassionate home health care.
Services & Support
Loved Ones In Home Care offers a comprehensive range of services tailored to meet the unique needs of each individual. Their offerings include personal care, skilled nursing, therapy, and assistance with daily living activities. Each care plan is customized to ensure that clients receive the specific support they require, all while maintaining dignity and respect.
Care Approach & Staff
The team at Loved Ones In Home Care consists of experienced and qualified caregivers who are committed to the well-being of their clients. They emphasize compassionate, personalized care, ensuring that each visit is approached with a focus on comfort and individual needs. Despite their dedication, some families have expressed concerns regarding staff changes and communication issues.
What Families Say
Feedback from families indicates a mix of experiences with Loved Ones In Home Care. While some appreciate the personalized care provided, others have reported challenges with customer service and communication, particularly regarding staff turnover. These concerns highlight the need for improved communication about changes within the team.
Room for Improvement
Several reviews pointed to issues with customer service, particularly in terms of communication and staff consistency. Families noted that there were times when the provider did not effectively communicate changes in staff or address concerns raised by clients. Addressing these areas could enhance the overall experience for families seeking care.
Summary
Loved Ones In Home Care has a long-standing commitment to providing compassionate and personalized in-home care in South Charleston, West Virginia. With a wide array of services designed to support individual needs, they strive to ensure clients can thrive in their own homes. However, families have raised concerns about customer service and communication, indicating that improvements in these areas could greatly benefit their overall experience.
