Overview
Panhandle Support Services, located in Parkersburg, West Virginia, offers in-home personal care and homemaking services. Established in 1991, the organization aims to provide professional and compassionate support to help clients maintain their daily routines.
Services & Support
Panhandle Support Services specializes in in-home personal care and homemaking services. Their goal is to deliver certified support that meets the individual needs of their clients, allowing them to live comfortably at home.
Care Approach & Staff
The staff at Panhandle Support Services is described as professional and caring, focusing on providing compassionate assistance to clients. However, some feedback indicates challenges with communication, as there are reports of difficulties in reaching staff when needed.
What Families Say
Reviews highlight a mixed experience with Panhandle Support Services. While some families appreciate the caring nature of the staff, others have expressed frustration with the responsiveness of the company, noting issues with call returns and availability.
Room for Improvement
There are concerns regarding communication and responsiveness. Some families have reported difficulties in getting timely assistance, which suggests an area for potential improvement in customer service.
Summary
Panhandle Support Services provides in-home personal care and homemaking services in Parkersburg, West Virginia. While the company has a long-standing history and aims to offer compassionate support, families have noted challenges with communication and responsiveness that may impact their overall experience.
