Overview
Meadowbrook Acres Nursing Center, located in Charleston, West Virginia, offers skilled nursing and rehabilitation services in a supportive environment. The facility is known for its commitment to providing quality care and fostering a sense of community among residents and staff.
Services & Support
Meadowbrook Acres provides a range of services including skilled nursing, rehabilitation, and memory care. The facility emphasizes person-centered care, aiming to enhance the dignity and individuality of each resident. They incorporate residents’ favorite activities and interests into their daily routines, promoting emotional and social growth.
Care Approach & Staff
The staff at Meadowbrook Acres is often described as caring and pleasant, with many reviewers noting the strong relationships formed between staff and residents. The facility is praised for its clean environment and the variety of planned activities that keep residents engaged. However, some reviews express concerns over staff availability and responsiveness, highlighting instances where residents did not receive timely attention.
Who They Serve
Meadowbrook Acres serves a diverse population, including individuals requiring skilled nursing care and those needing rehabilitation services. The facility is particularly noted for its memory care program, catering to residents with dementia.
Living Options & Amenities
Residents at Meadowbrook Acres benefit from a variety of amenities designed to enhance their quality of life. The facility offers engaging activities and outings, ensuring residents remain active and socially engaged. Dining options are described as fulfilling, with meals that vary to cater to different tastes.
What Families Say
Families appreciate the loving environment at Meadowbrook Acres, with many expressing gratitude for the care their loved ones receive. Positive feedback highlights the facility’s commitment to keeping residents happy and engaged through fun activities. However, there are also serious concerns raised about neglect and staff behavior, with some families sharing distressing experiences related to their loved ones’ care.
Room for Improvement
While many families commend the supportive environment and dedicated staff at Meadowbrook Acres, there are notable concerns regarding staff responsiveness and the overall management of care. Some reviews indicate issues with staff availability, particularly during night shifts, which can impact the level of attention residents receive.
Summary
Meadowbrook Acres Nursing Center in Charleston, West Virginia, strives to provide a nurturing and engaging environment for its residents. With a focus on person-centered care and a variety of services, the facility aims to enhance the quality of life for those it serves. While many families have positive experiences, there are areas that require attention to ensure all residents receive consistent and attentive care.
