Overview
Garden Village, located in Yakima, Washington, provides a range of skilled care services in a nonprofit setting. This 95-bed facility aims to support both short-stay patients recovering from surgeries or accidents and long-term residents who call Garden Village home. The focus is on delivering holistic care that addresses the diverse needs of its residents.
Services & Support
Garden Village offers various services, including skilled nursing, rehabilitation, and a secure memory care unit designed for individuals with Alzheimer’s and other cognitive impairments. The facility emphasizes compassionate care, catering to the preferences of residents and their families, and values feedback to improve services continually.
Care Approach & Staff
The care approach at Garden Village includes a commitment to high-quality support tailored to the individual needs of residents. While some reviews highlight positive interactions with staff, others express concerns about the level of care and responsiveness. Reports of neglect and inadequate staffing have raised alarms among families, with some stating that their loved ones experienced safety issues and lack of proper care.
Who They Serve
Garden Village serves a diverse population, including individuals requiring memory care and those needing rehabilitation after hospitalization. The facility aims to create an environment where residents feel accepted and valued, although experiences vary significantly among families.
Levels of Care
The facility provides skilled nursing care, rehabilitation services, and specialized memory care. However, reviews indicate significant variability in the quality of care, with some families reporting neglect and others noting a lack of attention to basic needs, such as hydration and cleanliness.
Dining & Activities
While some residents have praised the dining experience, describing the food as restaurant-quality, others have reported issues with meal service, including cold food and inadequate access to meals. The facility offers recreational activities; however, the engagement level can depend on staffing and individual resident needs.
Room for Improvement
Multiple reviews indicate a need for improvement in staffing levels, attentiveness to residents, and overall cleanliness of the facility. Concerns about neglect and safety have been expressed, suggesting a significant gap between the facility’s mission and the experiences of some residents and their families.
Summary
Garden Village offers a range of skilled nursing and rehabilitation services in Yakima, Washington, but experiences among families are mixed. While some appreciate the care and support provided, significant concerns about neglect, safety, and staff responsiveness have been raised. Families considering this facility should weigh these factors carefully.
