Overview
Alternative Nursing Services, located in Yakima, Washington, is dedicated to helping individuals of all ages live happy and healthy lives in the comfort of their own homes. With over two decades of experience, the agency has provided professional, quality care to hundreds of families throughout Idaho and Eastern Washington. They focus on improving the lives of those in their care, ensuring that each client receives personalized attention.
Services & Support
Alternative Nursing Services offers a range of home health care services tailored to meet the specific needs of their clients. They provide care for individuals across all age groups, from infants to seniors. The agency is licensed to offer skilled care under both Idaho and Washington Medicaid, making them a resource for families seeking assistance in these regions.
Care Approach & Staff
The agency prides itself on its selective hiring practices and custom training for caregivers, which helps ensure a good fit for each client. The office staff has over 100 years of combined experience in client services, human resources, and administration, emphasizing a professional approach to care. However, some feedback indicates that there may be room for improvement in the training of caregivers, particularly in basic care tasks.
What Families Say
Feedback from families highlights a mix of experiences with Alternative Nursing Services. Many have praised the dedication and positivity of the caregivers, noting that they have been a blessing during recovery from surgeries. However, there have also been concerns about communication issues between the office staff and caregivers, with some families expressing dissatisfaction regarding responsiveness and the training provided to caregivers.
Room for Improvement
Some families have voiced concerns about the training of caregivers, suggesting that additional focus on practical care skills could enhance the overall service quality. Additionally, there have been comments regarding communication challenges with the office staff, indicating that transparency and responsiveness could be improved.
Summary
Alternative Nursing Services in Yakima, Washington, provides a wide range of home health care services to individuals of all ages. While many families appreciate the compassionate care provided by caregivers, there are areas identified for improvement, particularly in caregiver training and communication with office staff. Families considering this service may find a supportive environment, but should be aware of the mixed feedback regarding operational aspects.
