Overview
Franciscan Hospice and Palliative Care, located in University Place, Washington, is committed to providing high-quality, compassionate care to individuals and their families during end-of-life transitions. The facility offers a supportive environment where patients can receive comfort and dignity in their final days, while family members find solace and assistance.
Services & Support
The hospice provides a range of services aimed at managing pain and ensuring comfort for patients. Families have noted the exceptional nursing care and support received, emphasizing the kindness and compassion shown by the staff. Many families appreciated the ongoing support, including grief counseling, which helped them navigate their loss.
Care Approach & Staff
The staff at Franciscan Hospice is described as caring and thoughtful, with a strong focus on patient comfort. Family members have expressed gratitude for the attention and time taken by staff members to explain processes and provide emotional support. Volunteers also play a crucial role, contributing to a warm and welcoming atmosphere.
Who They Serve
Franciscan Hospice serves individuals facing terminal illnesses and their families, providing a compassionate environment for both patients and their loved ones. The facility is designed to accommodate families, allowing them to visit and support their loved ones during this challenging time.
Living Options & Amenities
The hospice features clean and comfortable rooms, designed to enhance the patient experience. Families have highlighted the spaciousness and cleanliness of the facilities, which include amenities that support overnight stays. The environment is described as relaxed, contributing to a peaceful atmosphere for patients and their families.
Dining & Activities
Families have noted the availability of food, drinks, and snacks at the hospice, which can be comforting during visits. The staff also provides thoughtful touches, such as complimentary meals for family members, enhancing the overall experience during difficult times.
What Families Say
Reviews reflect a strong appreciation for the compassionate care provided at Franciscan Hospice. Many families have shared positive experiences, highlighting the staff’s dedication to ensuring comfort and dignity for their loved ones. However, there have been some concerns regarding communication and specific care processes, indicating areas for potential improvement.
Room for Improvement
While many families praised the care received, there were instances where communication and coordination of care fell short. Some reviews mentioned frustrations with prescription management and specific nursing interactions, suggesting that improvements could enhance the overall experience for future patients and families.
Summary
Overall, Franciscan Hospice and Palliative Care stands out for its compassionate care and supportive environment. While there are areas that could benefit from improvement, the positive experiences shared by families underscore the dedication of the staff to providing comfort and dignity during difficult times.