Overview
Providence at Home with Compassus, located in Tukwila, Washington, offers hospice care tailored to the needs and values of individuals facing life-limiting illnesses. Their goal is to provide compassionate support 24/7, with a focus on comfort and dignity for both patients and their families. The hospice team aims to help families navigate the complexities of care and provide emotional, practical, and medical support throughout the hospice journey.
Services & Support
The services provided by Providence at Home with Compassus include hospice care, home health support, and assistance from social workers. They emphasize managing pain and other symptoms, ensuring that patients receive the necessary medications and emotional support. Their approach includes grief counseling and guidance for families during challenging times, aiming to make the process as smooth as possible.
Care Approach & Staff
The care approach at Providence involves a team of healthcare professionals dedicated to addressing the physical, emotional, and spiritual needs of patients. However, reviews indicate mixed experiences with staff professionalism and responsiveness. Some families reported challenges with communication and timely care, particularly concerning nursing visits and medication management.
Who They Serve
Providence at Home with Compassus serves individuals with life-limiting illnesses, including those with cancer and other chronic conditions. The hospice care is designed to support both patients and their families during difficult transitions, providing a range of services to meet diverse needs.
Levels of Care
The hospice services include various levels of care, which are designed to ensure that patients receive appropriate support based on their individual circumstances. This includes around-the-clock nursing care and assistance with symptom management, allowing families to focus on spending quality time together.
What Families Say
Feedback from families reveals a wide range of experiences with Providence at Home with Compassus. While some have praised the compassionate care provided by certain staff members, others have expressed frustration with the inconsistency of service, particularly regarding nursing visits and communication. Concerns were raised about delays in medication management and the perceived lack of support during critical times.
Room for Improvement
Several reviews highlight areas for improvement, particularly in communication and the timeliness of care. Families expressed disappointment with the availability of nursing staff and the management of prescriptions, which sometimes led to patients experiencing unnecessary discomfort. Addressing these concerns could enhance the overall experience for families in need of hospice services.
Summary
Providence at Home with Compassus in Tukwila, Washington, offers hospice care aimed at providing comfort and support for individuals with life-limiting illnesses. While some families have had positive experiences with the compassionate care provided, others have reported significant challenges related to communication and service delivery. Families considering this provider should weigh the mixed feedback to determine if it aligns with their needs and expectations.
