Solstice Senior Living at Point Defiance Tacoma, WA

Overview

Solstice Senior Living at Point Defiance, located in Tacoma, Washington, is an independent living community set on 28 acres of scenic land. The facility offers residents a vibrant lifestyle with access to nature, including a pond and walking paths. While many residents appreciate the community’s location and amenities, recent reviews indicate significant concerns regarding management and service quality.

Services & Support

The community provides independent living services, allowing seniors to maintain their autonomy while having access to supportive services as their needs change. Residents can enjoy various activities and events designed to foster engagement and social interaction.

Care Approach & Staff

The staff at Solstice Senior Living has been described as friendly and accommodating, striving to provide quality care. However, recent management changes have led to high turnover rates among staff, which has affected the consistency of care and services. Many residents have noted that the management’s responsiveness to issues has declined, contributing to dissatisfaction.

Dining & Activities

Dining experiences have been a significant point of concern. Residents have reported a decline in food quality and menu variety, with some meals lacking essential nutritional components. The dining room’s schedule has also changed frequently, leading to confusion among residents. While there are activities available, the overall engagement level has been noted to decrease, particularly with the recent staffing challenges.

Room for Improvement

Several reviews highlight areas needing attention, particularly regarding management practices and service consistency. Issues such as the elevator’s frequent outages, inconsistent housekeeping, and meal quality have been persistent concerns. Additionally, the rising costs without corresponding improvements in service have left many residents feeling dissatisfied.

Summary

Solstice Senior Living at Point Defiance offers a picturesque setting for independent living in Tacoma, Washington. While the community has many appealing aspects, including its natural surroundings and friendly atmosphere, recent management changes and service inconsistencies have raised concerns among residents. Families considering this community should weigh the positive aspects against the reported challenges to make an informed decision.