Overview
Avamere at Pacific Ridge, located in Tacoma, Washington, is a skilled nursing community that offers a range of services including assisted living, independent living, memory care, rehabilitation, and skilled nursing. The facility aims to provide a comfortable environment and quality care for seniors, particularly those dealing with dementia, cognitive impairments, and psychiatric conditions.
Services & Support
The community provides personalized, compassionate care tailored to meet the changing needs of its residents. Services include physical therapy, occupational therapy, and speech-language therapy designed to help individuals regain strength and independence following medical conditions or surgeries. Avamere at Pacific Ridge also emphasizes behavioral health programs and memory care, striving to create a familiar and homelike atmosphere for its residents.
Care Approach & Staff
While some families report positive experiences with the staff, noting their kindness and compassion, others have raised concerns about the overall quality of care. Issues cited include poorly trained staff, inadequate attention to residents’ needs, and cleanliness problems within the facility. Some reviewers expressed frustration with staff morale and the level of engagement, suggesting that staff often congregate and socialize rather than attend to residents.
Who They Serve
Avamere at Pacific Ridge serves seniors who require varying levels of care, including those needing assistance with daily activities, rehabilitation, and specialized memory care. The facility is designed to support individuals with different health challenges, including those recovering from surgery or managing chronic conditions.
Room for Improvement
Several reviews indicate significant areas for improvement, particularly regarding cleanliness and staff responsiveness. Complaints about dirty facilities, inadequate staffing, and a lack of timely care have been noted. Families have expressed concerns about the overall environment and safety of their loved ones, particularly in light of reported COVID-19 cases within the facility.
Summary
Avamere at Pacific Ridge offers a range of services aimed at enhancing the lives of seniors in Tacoma, Washington. While there are positive notes about the compassion of some staff members, there are also serious concerns regarding the quality of care and facility conditions. Families considering this facility should weigh the mixed reviews carefully and may want to visit to assess the environment firsthand.
