Overview
Alaska Gardens Health and Rehabilitation Services, located in Tacoma, Washington, is a modern skilled nursing facility that provides 24-hour nursing care and rehabilitation services. The center is designed to support individuals recovering from hospital stays or those needing ongoing medical support. With a focus on personalized therapy, Alaska Gardens aims to help residents regain their independence through various therapies and care services.
Services & Support
Alaska Gardens offers a range of services, including skilled nursing, rehabilitation, and hospice care. The facility employs skilled nurses, therapists, and licensed care professionals dedicated to guiding residents through their recovery journeys. The therapy services are noted to be effective, with many residents receiving physical and occupational therapy to improve their mobility and strength.
Care Approach & Staff
The staff at Alaska Gardens is described as caring and professional, with many residents and families expressing appreciation for the support provided. However, there are concerns about staffing levels and response times, particularly regarding call button alerts for assistance. While some staff members have received praise for their dedication, there have been reports of administrative issues affecting the overall care environment.
Who They Serve
Alaska Gardens primarily serves individuals recovering from medical procedures, those in need of long-term care, and patients requiring hospice support. The facility accommodates a variety of needs, with some residents benefiting from specialized therapy tailored to their recovery goals.
Levels of Care
The facility provides skilled nursing care, rehabilitation services, and hospice care. Residents can expect support from trained professionals who are focused on helping them achieve personal health goals, whether that involves recovery from surgery or managing chronic conditions.
Dining & Activities
While the facility is noted for its cleanliness and pleasant environment, there have been mixed reviews regarding the food quality. Some residents have expressed dissatisfaction with meal options, suggesting that improvements could be made in this area.
What Families Say
Families have shared a range of experiences at Alaska Gardens. Many appreciate the caring nature of the staff and the positive impact of the therapy programs. However, there are serious concerns raised about neglect and inadequate responses to medical needs, with some families reporting distressing incidents involving their loved ones. While some staff members, such as Geneva and Emma, have been highlighted for their exceptional support, overall experiences can vary significantly.
Room for Improvement
There are notable concerns regarding staffing levels and the timely response to resident needs. Instances of neglect have been reported, particularly in relation to medication administration and response times for assistance. Addressing these issues could enhance the quality of care provided at Alaska Gardens.
Summary
Alaska Gardens Health and Rehabilitation Services offers a range of skilled nursing and rehabilitation services in Tacoma, Washington. While the facility is praised for its clean environment and some dedicated staff members, there are critical concerns regarding staffing and care responsiveness that potential residents and their families should consider. Families have reported both positive and negative experiences, highlighting the need for ongoing improvements to ensure quality care for all residents.
