Overview
Advanced Health Care, located in Tacoma, Washington, has been a locally owned and family-operated home care agency since 1984. The organization is dedicated to providing compassionate in-home care that respects the dignity and independence of its clients. With a focus on delivering excellent service, Advanced Health Care aims to meet the diverse needs of individuals in the South Puget Sound area.
Services & Support
Advanced Health Care offers a range of services designed to assist clients with their daily living activities. Their caregivers provide basic personal care and household management, ensuring clients receive the support they need. Additionally, the agency employs licensed practical nurses (LPNs) and registered nurses (RNs) who can deliver more skilled nursing services, including post-surgery and recovery care.
Care Approach & Staff
The caregivers at Advanced Health Care are frequently described as kind, caring, and compassionate, often developing strong connections with their clients. Families have noted that the staff members feel like part of the family, providing not just care but also companionship. The agency emphasizes teamwork and the importance of matching caregivers with clients to enhance the care experience. Care is managed by experienced RN Care Managers who ensure that caregivers are well-trained and supported.
Who They Serve
Advanced Health Care serves a diverse clientele, including seniors and veterans in the Tacoma area. The agency is particularly noted for its commitment to helping clients age in place comfortably and safely. Families have shared positive experiences about how the services have significantly improved their loved ones’ quality of life.
Service Area
The agency primarily serves the Tacoma, Olympia, and South Puget Sound areas, providing care to residents in these communities.
What Families Say
Reviews highlight the compassionate care provided by Advanced Health Care, with many families expressing gratitude for the support their loved ones receive. Clients have reported feeling more connected to their community and healthier overall due to the assistance from caregivers. However, there are some concerns regarding specific experiences, such as issues with caregiver suitability and communication, which have impacted certain families negatively.
Room for Improvement
While many families have had positive experiences with Advanced Health Care, there are instances where clients have faced challenges with caregiver assignments. Some reviews indicate that communication regarding client preferences and needs could be improved to enhance the overall service experience.
Summary
Advanced Health Care is a well-regarded home care provider in Tacoma, Washington, known for its compassionate and dedicated staff. With a strong focus on community and personalized care, the agency strives to meet the needs of its clients while respecting their independence. Families have shared a mix of experiences, highlighting the quality of care and the importance of effective communication in ensuring a positive caregiving experience.
