Overview
Spokane Falls Care, located in Spokane, Washington, is a skilled nursing facility that offers rehabilitation services and long-term care. The facility is dedicated to providing a supportive environment aimed at promoting patient recovery and well-being. Despite its commitment to care, recent reviews have highlighted significant concerns regarding management effectiveness and overall facility conditions.
Services & Support
Spokane Falls Care provides a range of services including skilled nursing, rehabilitation, and hospice care. The facility aims to foster independence through tailored rehabilitation programs that focus on mobility, strength, and daily living skills. Additionally, residents have access to social worker support to assist with their individual needs.
Care Approach & Staff
The care approach at Spokane Falls Care emphasizes compassion and dedication. While some reviews commend the nursing staff and CNAs for their attentiveness and support, others have raised concerns about management and leadership. Reports of inadequate communication and responsiveness from management have been noted, leading to frustration among families and residents alike.
Who They Serve
Spokane Falls Care serves individuals requiring both short-term rehabilitation and long-term skilled nursing care. The facility accommodates residents with complex medical needs, providing them with ongoing, comprehensive care.
Living Options & Amenities
The facility offers flexible living arrangements with a focus on creating a vibrant atmosphere through engaging activities. However, some reviews have pointed out cleanliness issues and unpleasant odors in certain areas, indicating a need for improved housekeeping.
Dining & Activities
Dining experiences at Spokane Falls Care have received mixed reviews. While some residents appreciate the meal options, others have described the food quality as poor, with reports of cold or improperly prepared meals. Activities are designed to keep residents engaged, although the effectiveness of these programs can vary.
What Families Say
Feedback from families is varied. Some commend the caring nature of the nursing staff and the positive changes occurring within the facility, while others express deep dissatisfaction with management and the overall conditions of care. Concerns about responsiveness to grievances and the physical environment have been particularly highlighted.
Room for Improvement
There are significant areas for improvement at Spokane Falls Care. Reviews frequently mention management issues, including poor communication and responsiveness. Additionally, concerns about cleanliness and the quality of food have been raised repeatedly, indicating a need for better oversight and improvements in these areas.
Summary
Spokane Falls Care is a skilled nursing facility that strives to provide quality care and rehabilitation services in Spokane, Washington. While there are dedicated staff members who are praised for their compassionate care, ongoing management challenges and facility conditions have led to a mix of experiences reported by families and residents. Potential clients may wish to consider these factors when evaluating the facility for their loved ones.
