Overview
Eden Health – Home Health, Hospice, located in Spokane, Washington, is a licensed and bonded company that provides skilled home health, hospice, home care/private duty, and palliative care services. This employee-owned agency is dedicated to offering high-quality care to patients in their homes, ensuring they receive the support they need during challenging times.
Services & Support
Eden Health offers a range of services designed to assist individuals facing life-limiting conditions or illnesses. Their offerings include skilled nursing care, hospice services, and support for patients dealing with complex medical needs. The agency aims to help patients manage multiple providers, medications, and treatments effectively.
Care Approach & Staff
The team at Eden Health is frequently described as compassionate and caring. Many families have noted the dedication of the clinicians, who are said to treat patients like family. Reviewers highlight the staff’s ability to be timely, communicative, and receptive to feedback, which contributes to a supportive care environment.
Who They Serve
Eden Health serves patients in Spokane and the surrounding areas, including Spokane Valley, Cheney, and Airway Heights. Their services are particularly beneficial for individuals who are struggling with chronic conditions or require assistance during recovery.
What Families Say
Reviews reflect a mix of experiences. Many families commend the agency for its compassionate care and effective communication. One reviewer noted the team’s stellar support during a post-operative recovery, while another praised the agency for treating patients with kindness and respect. However, there are also concerns raised by some families regarding the decision-making processes related to patient safety.
Room for Improvement
Some feedback indicates that there may be inconsistencies in patient safety decisions. A reviewer expressed significant concern about the agency’s approval of a patient to navigate stairs despite warnings from other health providers. This suggests a need for careful consideration of patient safety in all circumstances.
Summary
Eden Health – Home Health, Hospice in Spokane, Washington, provides a variety of home health services with a focus on compassionate care. While many families appreciate the dedication of the staff and the quality of care provided, there are concerns regarding patient safety that the agency may need to address. Overall, Eden Health is recognized for its supportive approach to home health care, making it a notable option for families seeking assistance.
