Overview
Chesterfield Services, located in Spokane, Washington, is a licensed home health care provider that has been serving the state since 1996. The company aims to offer a comprehensive and integrated system of healthcare that is accessible, community-centered, and culturally relevant. Their mission includes providing care to individuals facing various challenges throughout different stages of life.
Services & Support
Chesterfield Services provides a range of home health care services designed to meet the diverse needs of their clients. They emphasize a holistic approach to care, addressing not just medical needs but also cultural and family considerations. The company claims to focus on continuity of care, ensuring that clients have consistent support from their caregivers and that all records are properly documented and confidential.
Care Approach & Staff
Chesterfield Services promotes a compassionate and competent care model, with an emphasis on understanding the unique needs of each client. The company asserts that they strive to maintain an open dialogue between caregivers and clients to enhance service quality. However, some reviews indicate concerns about the professionalism and reliability of certain staff members, with reports of unprofessional behavior and negligence.
Who They Serve
Chesterfield Services aims to cater to individuals at various stages of life, providing care that is tailored to the specific challenges they face. This includes working with clients who may require assistance due to medical conditions or age-related issues.
Room for Improvement
Several reviews highlight significant concerns regarding the quality of care provided by Chesterfield Services. Issues such as caregiver negligence, lack of communication, and unprofessional behavior have been reported. Some families expressed frustration over the handling of client transitions and the reliability of caregiver support.
What Families Say
Feedback from families indicates a mix of experiences with Chesterfield Services. While some clients appreciate the compassionate care from certain staff members, others report serious issues, including unprofessional conduct and inadequate support during critical times. There are also mentions of dissatisfaction with the administrative side of the service, particularly regarding communication and follow-up.
Summary
Chesterfield Services offers a range of home health care services in Spokane, Washington, with a focus on community-centered and culturally relevant care. While the company aims to provide compassionate support and continuity of care, reviews suggest that there are notable challenges in service delivery and staff professionalism. Families considering Chesterfield Services may want to weigh these factors carefully.
