Overview
Spokane Valley Health and Rehab of Cascadia, located in Spokane Valley, Washington, offers a range of medical care and rehabilitation services for individuals requiring nursing assistance due to illness, injury, or recovery from surgery. The facility is staffed with skilled registered nurses, physical therapists, and other healthcare professionals dedicated to monitoring residents’ health and facilitating therapeutic services.
Services & Support
The facility provides comprehensive services including skilled nursing, physical therapy, memory care, and rehabilitation. Residents can expect personalized care tailored to their individual needs and goals, with a focus on enhancing their well-being and quality of life. Transportation services are also available to assist residents with medical appointments and other outings.
Care Approach & Staff
The care approach at Spokane Valley Health and Rehab emphasizes patient-centered rehabilitation with 24-hour skilled nursing care. While many reviews highlight the kindness and professionalism of certain staff members, there are concerns about staffing levels and the quality of care provided by some employees. Families have noted that the experience can vary significantly depending on the individual staff member.
What Families Say
Families have expressed mixed feelings about the facility. Many appreciate the cleanliness of the environment and the efforts of some staff members to provide compassionate care. However, several reviews point out issues with staff availability and communication, with some families reporting difficulty in obtaining updates about their loved ones’ status. Concerns have also been raised about the quality of meals served, with some describing portions as inadequate.
Room for Improvement
Several reviews indicate that the facility struggles with staffing shortages, which can lead to delays in care and communication issues. Additionally, there have been mentions of outdated facilities, particularly regarding window insulation, which affects comfort. Families have also noted the need for better coordination and transparency in communication regarding resident care and status.
Summary
Spokane Valley Health and Rehab of Cascadia provides essential nursing and rehabilitation services in a clean environment with a dedicated staff. While there are positive aspects, particularly in terms of certain staff members’ care, families have reported significant concerns regarding staffing levels, communication, and meal quality. Prospective residents and their families may want to consider these factors when evaluating the facility for their loved ones.
